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How would you advise Salgado to proceed on the issue of upgrading Zara’s POS systems?Should the company upgrade the POS terminals to a modern operating system?
Should the company build in-store networks?
Should the company gives employees the ability to look up inventory balances for items in their own stores?
Should the company give employees the ability to look up inventory balances for items in other stores
What is Zara’s “business model”? How is it different from the business model of other large clothing retailers? What weaknesses, if any, do you see within this business model? Is it scalable?
What information does Zara need to operate its business model?
In your opinion, what are the most important aspects of Zara’s approach to information technology? Are these approaches applicable and appropriate anywhere? IF not, where would they NOT work well?
What current or potential weaknesses (if any) do you see in Zara’s IT infrastructure and IT strategy?